This policy explains how Summit Landscape & Construction (“Summit,” “we,” “us”) collects, uses, and protects information when you visit www.summitlandscapewa.com, request a quote, hire us, or communicate with us by phone, email, or text.

Who we are

Summit Landscape & Construction, LLC, located in Snohomish, Washington Phone: 425-780-5433 Email: info@summitlandscapewa.com Website: www.summitlandscapewa.com Hours: Monday–Friday, 8:00 AM–4:30 PM; Saturday by appointment

We provide landscape and construction services in Snohomish County, King County, and Skagit County in Washington State, including hardscapes, irrigation, site work, fencing, and related outdoor work.

Information we collect

We collect only what we need to quote, schedule, and complete work, and to run the business.

  • Identity and contact details: name, phone number, email, service address, and billing address.

  • Project information: property details, photos you send, site notes, quotes, job history, and communications about the work.

  • Payment information: invoice amounts and payment status. Card payments are processed by our payment provider. We do not store full card numbers on our website.

  • Website and form data: information you type into contact or quote forms, plus basic technical data such as browser type, device, and pages visited, if our site or hosting tools collect it.

  • Text message data: your mobile number, message content, and delivery status when you text us or opt in to messages.

We do not knowingly collect information from children under 13.

How we use information

We use this information to:

  • Respond to inquiries and prepare quotes and proposals

  • Schedule visits, send appointment reminders, and manage jobs

  • Send invoices, payment links, receipts, and account updates

  • Provide customer support and follow up on completed work

  • Send service updates or, only if you have opted in, occasional promotional messages

  • Keep records required for taxes, licensing, insurance, and disputes

  • Protect the business against fraud and misuse

Text messages

If you give us your mobile number and agree to receive texts, we may send messages about your project and account. Typical messages include appointment reminders, schedule changes, quote and invoice notices, job updates, and replies to questions you send us. Promotional messages are sent only if you have opted in.

Message frequency varies. Most customers receive occasional messages tied to an active quote or job, not a fixed daily schedule. Message and data rates may apply.

Consent to receive texts is not a condition of buying services from us. You can still call or email.

To stop texts, reply STOP. You will receive a confirmation and no further marketing or automated texts, except a final opt-out confirmation or messages we are legally required to send. To start again, reply START or contact us.

For help, reply HELP or call or text 425-780-5433.

We do not sell mobile numbers, and we do not share them with third parties for their own marketing.

How we store and protect information

Customer records are kept in Jobber, our field-service and scheduling system, and in related tools we use for email, payments, and accounting. Access is limited to people who need it to do the work. We use reputable providers that encrypt data in transit and use industry-standard administrative and technical safeguards. No method of storage or transmission is completely secure.

How long we keep information

We keep customer and job records for as long as needed to finish the work, handle warranty or follow-up questions, and meet tax, insurance, and legal record requirements. We delete or de-identify information when we no longer need it, unless the law requires us to keep it.

Whether we share information

We do not sell your personal information.

We share information only as needed to run the business:

  • Service providers that process data for us, including Jobber (scheduling, quotes, invoices, and texting), payment processors, email and website hosts, and accounting software

  • Subcontractors or suppliers, only when needed to complete your project

  • Professional advisors such as our accountant, insurer, or attorney, when required

  • Authorities, if required by law, subpoena, or to protect rights, safety, or property

Those providers may only use the information to perform services for us.

Your choices and rights

You may ask us to:

  • See the personal information we hold about you

  • Correct inaccurate contact or project details

  • Delete information we are not required to keep

  • Stop marketing emails or texts

Email info@summitlandscapewa.com or call 425-780-5433. We may need to confirm it is you before we act. Text STOP at any time to opt out of texts.

Cookies and the website

Our site may use cookies or similar tools that are necessary for the site to work, and may use basic analytics. You can control cookies in your browser. Forms on the site are used only to respond to your request.

Links

Our site may link to maps, social pages, or payment pages run by others. Their privacy practices are their own.

Changes

We may update this policy. The effective date at the top will change when we do. The current version will always be on this page.

Contact

Questions about this policy or your information:

Summit Landscape & Construction Phone: 425-780-5433 Email: info@summitlandscapewa.com www.summitlandscapewa.com